Privacy
Last updated November 2026
Pending legal review. Hope Relay has not launched yet. This page describes how the service is built today and will be reviewed by a lawyer before launch.
The short version
The app has no accounts. It never asks for your name, phone number, email, contacts or social media passwords. It does not track your location in the background, show ads or sell data.
Who runs this service
The legal entity that will operate Hope Relay and its contact details will be published here before launch.
What the app stores
| Data | Why | How long |
|---|---|---|
| A random device ID, with no name attached | To send alerts to the right phone | Until you delete your data |
| A notification token from Apple or Google | To deliver the alert to your phone | Until you delete your data |
| The areas you choose, or an approximate location rounded to about 7 miles if you opt in | To send only alerts for those areas | Until you change or delete it |
| Your notification and sharing settings | To follow your choices | Until you delete your data |
| A record of what you agreed to and when | To prove we asked before acting | Until you delete your data |
To erase this data, open the app and choose Settings → Delete my data. You do not need to contact us.
If you join the waitlist
You give us your email, your city and state, and for a business its name. We use the email only to tell you when Hope Relay launches and what you can do next. The city is counted in the public total of cities, and the public site shows totals only, never names or addresses. A business name is not published unless the business asks us to.
We keep this until you remove it or we no longer need it for launch news. After you sign up you get a private link that removes your entry immediately.
What we keep about website visits
We count how many times each page is viewed per day. That count has no cookie, IP address or device attached. To stop abuse of the sign-up form we keep a one-way hash of the connection’s IP address for one day. We use it for nothing else, and it is deleted after that day.
Companies that handle data for us
- Cloudflare hosts the website and database and, like any host, processes IP addresses to deliver pages.
- Apple and Google deliver notifications to phones. Expo will pass notifications to them when alerts go live.
- Google Fonts serves the typefaces on this website.
When you share an alert, you choose the app, and that app’s own privacy policy applies to your post.
Children
The app and waitlist are meant for adults. Alerts may contain details about a child only when an official authority has published them, and those details are removed from view when the alert ends.
Your rights and questions
You can erase your app data and waitlist entry yourself at any time. A contact address for privacy requests will be published here before launch.